Our automated chat is available 24/7 to help you with your appliance needs. We also have our dedicated live chat team online from 7am on weekdays. For existing booking support
Issue: The ice maker in my appliance is not working correctly.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E1 — Refrigerator sensor fault
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E2 — Freezer sensor fault
Issue: The compartment temperature in my freezer is incorrect.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E3 — Defrost sensor fault
Issue: The compartment temperature in my fridge is incorrect.
Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224
E4 — Fridge defrost sensor fault
Issue: The compartment temperature in my fridge is incorrect.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E5 — Freezer defrost sensor fault
Issue: The compartment temperature in my freezer is incorrect.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E6 — Main control-board and display board fault
Issue: The display or controls on my appliance are not operating correctly.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E7 — Environmental temperature sensor fault
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E8 — Environmental temperature sensor fault
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E9 — Freezer high temperature alarm
Issue: The freezer door may have been left open which has resulted in the food in freezer defrosting.
Advice: Please check to see if your door is closed properly.
Advice: If the problem persists then we recommend you call our customer service centre to book an engineer on: 0344 822 4224
EE — Ice maker circuit fault (if fitted)
Issue: The ice maker in my appliance is not working correctly.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
Please select an error code to reveal the fault and a how to fix it yourself.
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
EE
- -
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
EE
E0 — Ice maker fault (if fitted)
Issue: The ice maker in my appliance is not working correctly.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E1 — Refrigerator sensor fault
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E2 — Freezer sensor fault
Issue: The compartment temperature in my freezer is incorrect.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E3 — Defrost sensor fault
Issue: The compartment temperature in my fridge is incorrect.
Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224
E4 — Fridge defrost sensor fault
Issue: The compartment temperature in my fridge is incorrect.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E5 — Freezer defrost sensor fault
Issue: The compartment temperature in my freezer is incorrect.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E6 — Main control-board and display board fault
Issue: The display or controls on my appliance are not operating correctly.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E7 — Environmental temperature sensor fault
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E8 — Environmental temperature sensor fault
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
E9 — Freezer high temperature alarm
Issue: The freezer door may have been left open which has resulted in the food in freezer defrosting.
Advice: Please check to see if your door is closed properly.
Advice: If the problem persists then we recommend you call our customer service centre to book an engineer on: 0344 822 4224
EE — Ice maker circuit fault (if fitted)
Issue: The ice maker in my appliance is not working correctly.
Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224
function initEmbeddedMessaging() {
try {
embeddedservice_bootstrap.settings.language = 'en_US'; // For example, enter 'en' or 'en-US'
window.addEventListener("onEmbeddedMessagingReady", function () {
embeddedservice_bootstrap.prechatAPI.setHiddenPrechatFields({"brand": "whirlpool", "language" : "en"});
embeddedservice_bootstrap.settings.hideChatButtonOnLoad = true;
});
embeddedservice_bootstrap.init(
'00D7Q000008LFzT',
'UK_Service_Whirlpool_Web_Enhanced_Bot_whirlpool',
'https://whpemea.my.site.com/ESWUKServiceWhirlpoolW1707207250875',
{
scrt2URL: 'https://whpemea.my.salesforce-scrt.com'
}
);
} catch (err) {
console.error('Error loading Embedded Messaging: ', err);
}
};
Use of Cookies
Whirlpool UK Appliances Ltd ("Whirlpool") uses cookies (or similar tracking technologies), from first and third parties, to ensure the proper functioning of the site, improve your browsing experience and offer you a fully functioning browsing experience (strictly necessary cookies) and, subject to your consent, for statistical purposes and to detect the audience of our site (performance cookies) as well as to show you advertising tailored to your browsing habits, interactions with our advertisements and interests (including through third parties, and on other websites or social platforms) and improve the effectiveness of our marketing strategy (marketing and profiling cookies). For more information on how Whirlpool uses cookies or to change your preferences, please see our Cookie Notice. For more information on how Whirlpool processes personal data also collected through cookies see the Privacy Notice. If you choose to close the banner using the "Continue without accepting" button at the top right, the default settings that do not allow the use of cookies other than strictly necessary cookies will be maintained. By clicking on the "ACCEPT ALL COOKIES" button, you consent to the use of all of our cookies and the sharing of your data with third parties for such purposes. By clicking on "I WISH TO SET MY PREFERENCE", you can set your preferences.
Whirlpool UK Appliances Ltd ("Whirlpool") uses cookies or similar tracking technologies, both first and third party, for various purposes. Below you will be able to express your preferences regarding cookies, choosing whether to accept or reject all cookies or decide individually which category and purpose of cookies to consent to. For more information on how Whirlpool uses cookies or to change your preferences, please see our Cookie Notice. Cookies may also collect your personal data: for more information on how Whirlpool processes personal data collected also through cookies (including any other recipients of the data, data retention periods and how to exercise your rights), please see the Privacy Notice.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.