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Fridges Repair

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Popular troubleshooting fridges issues

There is a noise coming from my appliance

It isn't uncommon for there to be a noise coming from your appliance, this is more likely to happen when the appliance is new.

A loud crackling sound from inside your appliance can normally be down to the build up of frost in your internal components.

Below are some causes for noise:

• The compressor / pump motor - This is normal

• The pipe is vibrating against a wall - Please check the positioning of the pipe

• There is circulation of gas around the pipes - This is normal

• Cracking sound - air movement - This is normal

If you need further help please call our customer service team on 0344 822 4224

I want to stack my fridge and freezer on top of each other, is this possible?

We do not recommend the stacking of cooling appliances on top of each other. As they are not built to be suitable for this purpose.

If you would like to stack appliances, you would need to purchase a product that is built and designed to save space, such as fridge freezer.

If you require further help please call us on 0344 822 4224.

How can I reverse the doors on my appliance?

If you would like to reverse the doors on your appliance, then the instructions to do so including diagrams are in the user manual that came with your appliance. If you want to book a door reversal with an engineer then please call us on 0344 822 4224.. Please be aware that a charge will be applied for this service.

If you do not have your user manual then you can find a replacement here.

If you need further assistance please call Whirlpool customer service on 0344 822 4224.

I have a holiday button on my appliance, what does it do?

Most appliances do have a holiday mode button. This is designed to be used after you have emptied the contents of your appliance and are going to be away from the house / appliance for a number of days or weeks.

During this period, and once on this setting, your appliance will run on the bare minimum amount of temperature needed to still function, this also dissconnects the cooling apparatus within your fridge.

If we are to assume that you are away from your appliance for a short period of time, and your doors are shut, the energy consumption will be much lower.

Please do not use the holiday function unless the fridge is empty, as if you do select it when there are items inside, you will; result in food loss.

If you require further help please call us on 0344 822 4224.

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Common error codes for fridges

E3 — Defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224

E7 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E8 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

EE — Ice maker circuit fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

Keep your Fridges in tip top condition

Shop by parts to maintain a healthy appliance or keep it looking showroom quality with our Whirlpool care products.

Model Numbers listed below

Laundry

Dishwasher

Cooling

Cooking

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